* Understanding of User Experience roles across web and mobile
* Program Manage key digital initiatives and operations streams orchestrating the service through domestic or globally dispersed teams
* Experience managing milestones of multiple projects to achieve program objectives and outcome
* Demonstrate strong leadership and influencing skills with multi-disciplined UX, Business/Product and IT teams
* Must demonstrate strong presence to establish confidence and trust –a quality of self-assurance and effectiveness that permits a person to achieve a rapport with the others
* Strong collaboration and networked organization management skills.
* Excellent communication skills, both verbal and written with understanding of audience and how to effectively manage messages appropriately.
* Solid project management skills and understanding of the Development Life Cycle
* Self motivated to fully and completely own the scope of work assigned with excellence. Knows what/how to do and does it well.
Key Responsibilities:
* Manage project intake and estimate work effort
* Coordinate the approval/acceptance processes
* Manage relationship with business partners and stakeholders.
* Understanding of website & mobile site development and the tools/technologies supporting external facing web sites.
* Experience in managing and working with domestic and globally dispersed teams
* Good group presence and political acumen
* Experience in managing the milestones and results of multiple concurrently running programs
* Manage the program budget and provide reporting