Lead Channel Manager (Briefing Consultant)
AT&T - Dallas, Texas
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The AT&T Executive Briefing Center in Dallas, TX is seeking a professional Lead Channel Manager (a.k.a. Briefing Consultant) to represent its flagship, award winning program to create, elevate and accelerate business through industry-leading, personalized customer briefings that “inspire” customers to transform their businesses through AT&T technology-enabled solutions. The successful candidate must be self-motivated, strategic thinking, team oriented, dynamic, energetic, willing to embrace innovation, creative, collaborative, and possess a positive attitude, a passion for technology, and creating successful client experiences.
This is a customer-facing position for external and some internal audiences with primary support for the Global Business and Corporate Solutions sales channels. This role is responsible for:
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Planning and flawlessly executing complex executive briefings which leverage strategic content, messaging, executive interaction, network operations and technology demonstrations.
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Consulting with account teams in the development of strategic briefing objectives, customized agendas, presentation content and demonstrations. Visits must be designed to address customer, sales, and marketing objectives.
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Identifying and engaging discussion leaders and executives, managing prep-calls, day of visit logistics/hosting, and post-visit follow up.
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Facilitating briefing to keep the briefing on track, create robust dialogue and ensure relevance of the briefing in meeting the customer’s objectives.
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Developing and managing relationships with these key internal resources, subject matter experts and executives across various departments.
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Increasing internal visibility of the Customer Briefing program through marketing and communications efforts.
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Interacting with sales executives, marketing executives, executive business customers, prospects, analysts, media and VIPs.
Daily time flexibility is required as early starts or late finishes may be needed.
In order to be successful the ideal applicant should possess the following:
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Consultative skills in the development of the strategic, customized briefing agendas and speaker engagements
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Knowledge of telecommunications B2B technology including IP, MPLS, Convergence, M2M, Cloud, Mobile Broadband and Applications
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Enthusiasm for learning new technologies while working in a dynamic high-tech multi-media environment
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Growing knowledge of current events in the telecom industry and competitive landscape
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Prior experience in a client-facing capacity within a high-tech corporate environment
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Attention to detail and applied sense of urgency to drive processes to achieve results within tight deadlines
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Excellent verbal and written communication skills, and strong project management capabilities are required. Incumbent must have the ability to multi-task, prioritize and work within tight deadlines. Position also requires ability to think strategically, negotiate, and partner across organizations.
Supervisory: No
Required Skills and Experience
· 8 to 10 years of relevant experience in area of responsibility
· 5 or more years of product marketing experience
· Significant matrix management experience
· Project management experience
· Leadership skills to shape/lead growth vision and marketing strategy
· Team oriented - ability to motivate and work well with diverse, cross-functional teams
· Strong organizational and project management skills, able to plan, meet deadlines, prioritize projects and manage a cross-functional team.
· Experience with customer interaction, marketing and sales experience
· Excellent analytical skills
· Understanding of financial principles
· Strategic planning and clear thinking with ability to drive change - develop new ideas through collaboration and execute on creative ideas
· Assertiveness - strong influencing skills across business functions; confidence to share difficult messages and defend decisions and make judgment calls
· Ability to formulate and implement strategic marketing plans
· Ability to conceptualize, organize and manage projects
· Excellent oral and written communications skills
· Must exhibit the following behaviors- Critical Thinking - Teamwork - Self-starter
· Proven ability to drive results
Desired Skills, Experience and Education
· 8 or more years of Channel Management industry experience
· Experience interacting and coordinating multiple functions (working in a matrix organization)
· Bachelors Degree in Marketing, Communications, Administration or Business
· MBA
Posted: 30+ days ago
About AT&T
At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed Internet and smart solutions for people and businesses. That’s why we stand alone as a fully integrated solution provider.... more
