Monthly travel within Dallas Metroplex, Central Waco and East Texas regions.
Position requires occasional night inspection of locations.
Oversee the operation, staffing, performance and development of the Facility Management service delivery staff.
Ensure client satisfaction with client Facility/Property Management by providing a seamless interface into client real estate organization.
Oversee the development and management of the capital and operating expense budgets
Support the implementation of short and long-term projects for the client, as needed.
Maximize utilization of suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises (M/WBE).
Ensure compliance with Jones Lang LaSalle minimum audit standards.
Oversee the development and manage the detailed, zero-based annual operating budgets for each building in your region.
Develop monthly/quarterly variance reports on all operating budgets for each property on a timely basis.
Develop and implement innovative programs, processes and producers that reduce short and long term operating costs and increase productivity.
Coordinate discussions with each vendor or supplier regarding goal setting, performance criteria, and performance review.
Manage the negotiations of new and the maintenance of existing service contracts.
Perform administrative functions of the position that fulfill Jones Lang LaSalle and client requirements.
Provide the lead role in monitoring customer satisfaction and increasing annual performance results. • Other duties as assigned.
Qualifications: • Bachelor’s degree or equivalent work experience in Facilities Management with management & technical emphasis. MBA / CFM / RPA desirable. • Minimum of 3 years industry experience required either in the corporate environment, third party service provider or as a consultant • Strong organizational and management skills • Excellent interpersonal and supervisory skills; strong emphasis on customer service • Excellent business writing and verbal communications • Knowledge of and experience with: commercial real estate, construction, building systems, capital project coordination/management, EMS, UPS and emergency power systems, telecommunication systems, furniture and office move coordination, accounting principles, owner report preparation, contract negotiating skills • Ability to function effectively in a fast paced, demanding and stressful work environment.