Associate Category Operations Manager (ACOM)

US Foods Inc. - Garland, TX

Act as the central escalation point of contact for all internal merchandising inquiries related to product,   specifications, availability, scheduling, and substitutions from PSSA

Become subject matter expert in US Foods systems and tools to quickly and accurately answer inquiries

Vacancy support and backup to COM, PSSA, Buyer & Replenishment Assistant roles

• Support COM’s/Replen Manager with all analytics requests, local flyer item selection and rebate solicitation, KTU/ROB reviews and assortment projects – including weekly shrink meetings, E&O follow up, CASIS billings and vendor meeting preparation

• Serve as gatekeeper of NIR process and tracking log – includes SODS execution, approval process, 30/60/90 day tracking follow-up, etc.

• Support PSSA/COM/Replen with escalation requests for proprietary SKU tying

• Enter DCT’s for COM’s on new items & local flyers.

• Analyze weekly ATC communicates and disseminate direction to appropriate parties.

• Files FSQA complaint forms for EB products to Rosemont and MB to vendor.

• Develop broker and vendor contacts along with using internal resource pool to independently address and follow up on PSSA escalated inquiries

• Serve as escalation point of contact for RSC inquires, specifically as it relates to fresh categories (COP & Produce)

• Support Specialist(s) with sourcing/market baskets/special pricing requests

• SODS administration – gatekeeper of all COM related inquires; researching APN lookups, attaching vendors, items and pricing to later approve and send to buyer

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

Education/Training: College degree or equivalent distribution or food service supply chain experience required. 

 

Related Experience: Minimum 7 years of purchasing, merchandising, sales or customer service experience is required, preferably in a foodservice distribution environment. Previous US. Foods experience preferred, specifically in the fresh categories (Produce and/or COP).  PRISM/Merlin/CookBook/Tandem skills preferred.

Knowledge/Skills/Abilities: Must be proficient in the use of Microsoft Office especially Microsoft Word and Excel.  Must be extremely organized, analytical and possess highly developed written/oral communication and interpersonal skills. Must be external and internal customer service focused. Ability to research, escalate and follow up on inquires with a great sense of urgency. Must have the ability to overcome objections and obstacles, with a solution based attitude

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Posted: 30+ days ago

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