Account Development Manager (Residential Repaint)

• Your personal strengths will empower you to succeed and make an impact from day one.
• You will be inspired to learn and grow, and to get the support you need to identify and achieve your boldest career aspirations.
• Your passion to excel will be fueled by your connection to world-class partners, industry experts, the best and brightest colleagues, and future forward technologies.
• Your contributions will not only meet the challenges of our global customers, but help theme propel their industries forward.
• You will be welcomed into a culture where everyone’s ideas and contributions are valued and encouraged.

MAIN RESPONSIBILITIES:

• Ability to cold call residential repaint companies to build relationships and obtain business
• Develop and execute a strategy for both new and existing customers to promote and sell PPG products to the customers with the most growth potential in order to build new, incremental revenue growth within assigned market
• Develop appropriate territory management plans and implement an aggressive new customer call strategy sufficient to generate a high volume of new accounts.
• Use all necessary information (e.g. geo marketing data) on new/existing customers, markets, competition and product performance to develop and execute on the defined strategy
• Maintain regular contact with customers to understand needs and to identify business opportunities
• Ensure follow-up and response to customer needs in a timely manner
• In conjunction with Regional Sales Manager and in response to customer needs, facilitate product recommendations, application and performance and color
• Utilize PPG SAGE CRM sales tool to manage accounts, maintain call logs and contact info, run reports, etc.
• Partner with Store Managers and other store employees to ensure customers’ needs are met or exceeded
• Work with the PPG credit department to manage customer debt
• Develop good understanding of customer base and the segments they service
• Work with national business development managers and segment managers to meet specific segment growth strategies
• In conjunction with Regional Sales Manager, facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies
• Manage personal expenses to reduce unnecessary expenditures

COMPETENCIES NEEDED:

• Reframes and challenges the way customers view their businesses.
• Aligns insights to key customer priorities and ties those insights back to PPG's unique differentiators.
• Drives two-way communication
• Clearly articulate PPG's value proposition and engages the customer in jointly addressing business priorities
• Can coordinate and secure buy-in from internal stakeholders
• Knows customer value drivers
• Has a deep knowledge of customer business and can discuss issues from multiple angles
• Comfortable talking to a wide range of decision influencers
• Successfully links PPG capabilities to individual goals to overcome barriers to purchase