Critical Engineer
JLL - Plano, TX
Position Summary:
OVERVIEW
The Critical Facilities Engineer is accountable for operational, technical and strategic oversight of the critical infrastructure and operations of an account portfolio or assigned property. Primary responsibilities include oversight of all facility and data center electrical, mechanical, life safety and critical back-up systems. Maximum emphasis is to be placed on the critical environment operational continuity while ensuring the integrity and reliability of the client’s critical function is not compromised. Focus on KPI goals and objectives and maintain a strategic view in managing operations for the infrastructure. Strong skills in client relationship management and communication, critical engineering practices, organizational savvy, team leadership and ability to identify and manage variation in metrics. Ensures all resources i.e. human, financial, etc. are managed within the policies and procedures of the Client and JLL.
ESSENTIAL FUNCTIONS
- Establishes critical environment guidelines for all process and procedures for critical facilities, including work process and authorization, incident management, and routine operations & maintenance process and procedures to maintain 100% uptime.
- Teams with project management to develop client scope of work document and ensure project plans are complete.
- Formulates, approves and implements preventative maintenance and collaborates with project management in the delivery of projects, with minimal disruption of building services.
- Reviews and evaluates the facility’s performance on a continuing basis, follows established guidelines and measures of performance.
- Understands the engineering design and operational aspects of critical facilities systems and equipment. Must be able to immediately recognize system shortcomings and respond to operational and emergency situations.
- Provides training, support and guidance to expand team’s capabilities and ensure technical staff is performing work appropriately and is trained on compliance, life/safety programs, and critical environment process and procedures.
- Works with teams to ensure that all proper closeout and commissioning procedures are followed including the collection, distribution and storage of documentation.
- Participates in critical facility annual planning activities including, reviewing, remodeling, new system construction, facility infrastructure upgrades.
- Reviews metrics and compares against industry benchmarks to ensure that the portfolio is being managed to meet or exceed goal parameters.
- Provides input to annual financial plans for operating expense and capital, and support account by identifying unforeseen emergency expenditures throughout the year.
- Teams with account leadership to develop ideas, measure, monitor and report cost savings and value-add opportunities for the region.
- Interfaces, collaborates and develops strong relationships with Client’s representatives.
- Manage CMMS and work order operations for all facilities to assure on time pm and reactive work completion and adherence to client and provide best practice standards.
QUALIFICATIONS AND EXPERIENCE
- Bachelor’s degree in engineering, facilities or related discipline, highly desired.
- 10+ years of experience in facility/plant engineering and maintenance supervision.
- Data center engineering and design and/or operating experience, required.
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrated ability to lead teams in a decentralized environment with an ability to deliver.
- Strong communication and negotiation skills.
- Excellent interpersonal and relationship building skills.
- Proven record of providing excellent internal and external customer service
- Computer proficiency with MS Office, Word and Excel.
Posted: 30+ days ago
